Privacy policy

Verantwortlicher im Sinne der Datenschutzgesetze, insbesondere der EU-Datenschutzgrundverordnung (DSGVO), ist:
Townlofts GmbH
Mittelstraße 9
12529 Schönefeld, Germany

Phone: +49 30 509 30 58 54

Represented by the managing directors:
Florian Wichelmann, Sebastian Bringmann

Registered at the local court of Cottbus under HRB 16104 CB.

We would like to point out that a data protection officer has not been appointed by us, as our company has few employees and is therefore not obliged to appoint a data protection officer. Should this circumstance change, we will inform you of the data protection officer and his contact details here.

Your data subject rights You can exercise the following rights at any time using the contact details provided above:
Information about your data stored by us and its processing (Art. 15 DSGVO),
Correction of incorrect personal data (Art. 16 DSGVO),
Deletion of your data stored by us (Art. 17 DSGVO),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
objection to the processing of your data by us (Art. 21 DSGVO) and
Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).
If you have given us consent, you can revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the data controller.

The Brandenburg State Commissioner for Data Protection and for the Right to Inspect Files
Stahnsdorfer Damm 77
14532 Kleinmachnow, Germany
Telephone: 03 32 03/356-0

A list of supervisory authorities (for the non-public sector) with address can be found at:

Collection of general information when visiting our website Nature and purpose of processing:
When you access our website, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:
Ensuring a smooth connection setup of the website,
Ensuring a smooth use of our website,
evaluation of system security and stability, and
to optimize our website.

We do not use your data to draw conclusions about you personally. Information of this kind will be statistically evaluated anonymously by us, if necessary, in order to optimize our website and the technology behind it.

Legal basis and legitimate interest:
The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:
The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.

In the case of storage of data in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are anonymized, so that an assignment of the calling client is no longer possible.

Provision prescribed or required:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited. For this reason, an objection is excluded.

Contact by e-mail:
Nature and purpose of processing:
The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the inquiry and the subsequent response to the same. The provision of further data is optional.

Legal basis:
The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipients of the data are, if applicable, order processors.

Storage period:
Data will be deleted no later than 6 months after processing the request.

If a contractual relationship arises, we are subject to the statutory retention periods under the German Commercial Code (HGB) and will delete your data after these periods have expired.

Provision prescribed or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

Use of script libraries (Google Web Fonts). In order to display our content correctly across browsers and in a graphically appealing manner, we use Google Fonts on this website (provided on our own server): Provision of font files for the purpose of a user-friendly presentation of our online offer; service provider: The Google Fonts are hosted on our server, no data is transmitted to Google; Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).

SSL encryption To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Use of WPML
1. Scope of processing of personal data
We use WPML of OnTheGoSystems Limited, 22/F 3 Lockhart Road, Wanchai, Hong Kong (hereinafter: WPML). WPML is a multilingual plugin for WordPress. We use WPML to display our website in different languages. When you visit our website, WPML stores a cookie on your device to save the language setting you have chosen. Personal data can be stored and analyzed, especially the activity of the user (in particular, which pages have been visited and which elements have been clicked on) as well as device and browser information (in particular, the IP address and the operating system).
For more information on the collection and storage of data by WPML, click here:

Purpose of data processing of personal data
The use of WPML serves to be able to display our website in multiple languages.

Legal basis for the processing of personal data
Legal basis for data processing is Art. 6 para.1 S.1 lit. f DSGVO. Our legitimate interest lies in addressing visitors to our website in their native language.

Duration of storage
WPML stores cookies on your terminal device. Information on the storage period of the cookies can be found at:

Possibility of objection and removal
You can prevent the collection as well as the processing of your personal data by WPML by preventing third-party cookies from being stored on your computer, using the “Do Not Track” feature of a supporting browser, disabling the execution of script code in your browser, or using a script blocker such as NoScript ( or Ghostery ( in your browser.

For more information about opt-out and removal options with respect to WPML, please visit:

Information about your right of objection according to Art. 21 DSGVO Individual right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6 (1) lit. (f) DSGVO (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

Recipients of an objection
Townlofts GmbH

Postal address:
Mittelstraße 9
12529 Schönefeld, Germany

Phone: +49 30 509 30 58 54

Represented by:
Florian Wichelmann, Sebastian Bringmann, Managing Director

Change of our privacy policy
We reserve the right to adapt this privacy policy to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions about data protection
If you have any questions about data protection, please send us an e-mail or contact the persons responsible for data protection in our organization directly: